Our services include the manufacture and installation of; stairs (both internal and external), stair and void/ landing balustrade, deck and balcony balustrade.

Stair Innovations is a proud South Australian small business and we enjoy supporting other Australian businesses and source locally when possible. Our stairs are manufactured and assembled by our skilled craftsman in our factory located at Golden Grove.

Due to the COVID-19 pandemic, we kindly as that you call our friendly receptionist to arrange an appointment to visit our office for selections. We currently have a maximum capacity of 2 visitors per appointment.

When you visit our office for your appointment that you previously made with our receptionist, we kindly ask that you follow the current COVID-19 protocol issued by the state government before entering our office and wear your mask while in the vicinity. Upon entering our office, we have hand sanitizer available to disinfect your hands.

STAIR WARRANTY


Stair Innovations Pty Ltd (Tree-Lan Stairs Pty Ltd) warrants that stairs are built in line with the Australian Building Regulations; the stairs and balustrade are free of defective material and workmanship for a period of two (2) years from the date of final installation of stair and balustrade / handrail. However, this warranty does not include general wear and tear, improper treatment, or maintenance of the material. Please note, as the stairs are provided in their raw state, with no sealing, lacquering, or polishing included in the supply contract, no responsibility can be taken as to the final finish. As timber is a natural product, Stair Innovations cannot take responsibility to for typical characteristics of the timber or take responsibility for areas of the stair which are affected by heat, sun or moisture which can be influenced by fluctuations of temperature. We strongly recommend sealing of timber immediately after installation of stairs as indicated on our quotation. We have enclosed for your information, some care instructions for your stainless-steel balustrade. Please note, that yachting wire will need to be tensioned from time to time, as a regular maintenance issue, which is not covered under our warranty.

STAINLESS STEEL MAINTENANCE & INFORMATION

What is Tea Staining?
Tea staining can be defined as: discolouration of the surface of stainless steel that does not affect the structural integrity or the longevity of the material.

Contributing Factors
The relationships between the contributing factors are complex, environmental factors are generally the major source and these generally become increasingly critical closer to marine environments.

Environmental Factors
Tea Staining occurs most commonly within about 5 kilometres from the sea and becomes progressively worse closer to the coast. However, wind exposure, pollution levels and higher temperatures can create environments where tea staining might occur 20 kilometres or more from seawater. These same factors also increase corrosion rates of alternative materials.

Surface Finish
Rough surface finishes promote tea staining: The smoother the surface finishes the better. A surface (Ra) of less than 0.5 micrometres is strongly recommended, a No. 4 finish is inadequate. Grade 316 offers the best results when combined with this.

How can it be Prevented?
Stainless steel is not maintenance free but maintenance friendly. When using stainless steel, you need to clean periodically, especially in high exposure situations like coastal areas or near swimming pools. Washing regularly will reduce the risk of tea staining; this can be done monthly. For best results wash with soap or mild detergent and warm water followed by rinsing with clean cold water, always wipe in the direction of the grain (use no abrasive cleaner on cloth, these will scratch). The appearance of the surface can be improved further if the washed surface is wiped dry, to reduce the effect of chlorine. There are products available for maintenance and cleaning. These cleaners come in paste and spray form and can leave a protective film on the stainless steel, these may be needed to remove “tea staining”.

The above notes have been researched from the Australian Stainless Steel Development Association.

If you live outside the metropolitan area of South Australia, travel costs may be occur depending on the location of the job.

For further information, please contact our office.

We currently do not operate on weekends.

Office ours are 9am to 5pm, Monday - Friday. 

*Please call reception to book your appointment on 8288 7461.